Customer Support :    

WESTAD Customer Support Department

Westad's products are designed for
lasting performance under specific
required service conditions.
Each valve is pressure tested before
delivery from our workshop,
according to international standards.

Proper handling is described in Westad Quality Assurance Manual,
and Instructions for preservation, storage, installation and operation
are available. Please contact us to get the latest revisions for your optimal performance of your valves.

Nevertheless sometime assistance is required; technical advice, service or standard wear parts for exchange.

WESTAD Customer Support people co-ordinates our global service operations, as well as representing a single point of contact.
All available data you have of valve type no, drw no or vessel name or hull number will be very helpful to secure immediate service when you contact us.

WESTAD Industri A/S
Customer Support Co-ordinator
Heggenveien
N-336 GEITHUS, Norway

Tel. + 47 32 78 95 20 (direct)
Fax. + 47 32 78 95 09
E-mail: spareparts@westad.com

We offer you our dedicated attention and the prompt actions whenever you are in need of our support. Westad holds extensive data on valves delivered, and even though operating client may have changed and original documentation are lost, we take our pride in helping you.

  • Identification of original supply and parts needed

  • Assistance in updating old documentation

  • Consultation on change of service requirement

  • Delivery of spare parts

  • On board / on site inspection and services

  • Repair / upgrading of existing valves

  • Exchange of valves (refitting)

 


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